What our Customers say...


SERVPRO came and began working the same day I called them to help with my water damage and mold cleanup. Carl was phenomenal in his knowledge of what needed to be done and explaining every step of the process, and he even helped out by providing needed details when my insurance adjuster arrived. Jeff, Nick, and Ryan were the other members of the crew who came to save the day and all of them were professional, friendly, and courteous and they all worked tirelessly to get the job done. We really had quite a mess, but from the minute I called SERVPRO and spoke to Paula I knew we were in good hands, and she called me to check in every day during the cleanup process to answer any questions and make sure I was satisfied, and I also received several calls from Candace to check in during the final days of work and to give me the good news that the work was complete. This is a top-notch operation from first contact to completion, with skilled technicians and a highly organized office staff, and although I hope I never have a need for this type of remediation work in the future, if I ever do I will certainly be calling SERVPRO. Highly recommend, Five Stars! 

"We're real happy with everything that SERVPRO has done. The quality of the work is really high. Everything that was done, was done in a thorough way. I especially appreciate how fast the guys got out here when the water lines burst. SERVPRO got out here so fast and started getting everything cleared up, so we were really happy with that."

"I want to express my appreciation to the personnel of Thomaston Fort Valley Forsyth and Macon SERVPRO office for the outstanding professional work they performed during our recent water damage and mold removal operation. I wholeheartedly recommend SERVPRO to anyone needing the services they provide."

"Very nice personnel."

"Thank you for your efficiency."

"Carl and crew were professional and courteous, as well as extremely knowledgeable and informative. They worked quickly and efficiently and even with torn down walls and ripped up floors, my bathroom still looked amazing when they left. Hire 100 Carl's."

"Great guys who were very helpful throughout this process."

"The entire experience was great. It was an easy process and I truly thank all of the workers who assisted."

"The guys have been fantastic every day, and [I] really appreciate the office calling every day to check in."

"I would use this SERVPRO again."

"I was impressed with SERVPRO's on-site personnel."

"I would recommend this SERVPRO to my friends and family."

"I was confident in their knowledge and professionalism."

"The SERVPRO office staff were courteous, polite and helpful throughout the duration of the work."

"Thank you for your quick, efficient and professional service. Well done."

"I would recommend this SERVPRO franchise to my friends."

"Very good."

"The people I met that were on the job were very nice and understanding of our situation."

"SERVPRO's on-site personnel were prompt, courteous, and attentive to my concerns."

"I was confident in the knowledge and professionalism of this SERVPRO's on-site personnel."

"I would recommend this SERVPRO franchise to my friends, family or colleagues."

"I would use this SERVPRO for future cleaning or restoration."

“I would use this SERVPRO for future cleaning or restoration.”

“Thank you for your professional service”

“Everyone from SERVPRO were very professional and thorough and did a great job. Thank you.”

“I was impressed by SERVPRO”

“The SERVPRO on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job.”

“I was impressed by SERVPRO’s on-site personnel.”

“Overall, I am satisfied with the services provided by SERVPRO.”

“They are well trained. Could not ask for better.”

“Very friendly sweet people. Very professional, did an excellent job on a chair. Overall, did a wonderful job on everything… SATISFIED!”

We were very satisfied with this work.

Amazing work guys!!

Great work, "Like it never even happened."

Michael and James did an outstanding job!

Great Job!

Very satisfied with your service, very polite and nice. I couldn't have asked for a nicer or friendly group of people. Thanks for your services.

I was impressed with the overall performance with SERVPRO. They were at the house when they said they would be at the house. Thank you!

Crew was tremendous! Greg, Curtis and Dustin were friendly and knowledgeable. Greg was especially helpful and I felt a great deal of confidence in him.

We hired SERVPRO to come in and clean our industrial sized return ducts. They finished the job quickly and efficiently. They also worked around our schedule since we are a 24 hour operating manufacturer. Will be using them for future projects and would highly recommend. 

We had a sewage backup into a home. SERVPRO did an amazing job and I was very impressed. I will be calling them if ever needed in the future.

SERVPRO came and cleaned the carpet at the Pike County Court House. They did a wonderful job and would recommend.

Overall I am satisfied with the services provided by SERVPRO.

I would recommend the SERVPRO Franchise to my friends, family and colleagues.

I would use the SERVPRO Franchise who assisted me during this loss for future cleaning and/or restoration needs.

I was impressed by the SERVPRO Franchise's on-site personnel at my residence. 

The SERVPRO Franchise's on-site personnel were prompt, couteous and attentive to my concerns.

I was confident in the knowledge and professionalism of the SERVPRO Franchise's on-site personnel who performed the services.

We were super satisfied with your response, service and personnel. We will recommend your company to others! Thank you.

SERVPRO did a great job of cleaning our area rugs and got rid of the dog odor throughout the house. Very pleased and would highly recommend!

The SERVPRO Franchise’s office staff was courteous, polite
and helpful throughout the duration of the job. Very satisfied with the customer service from Dusty.

Dustin was very helpful through the job and dependable.

They took care of a smoke and fire damage house for me and hey did a fantastic job. I recommend them highly.

Greg and Curtis were great. They both have wonderful customer service skills. Greg explained every step of the procedure to me and answered every question with great detail. I will be highly recommending your company to all I meet.